Refund policy
At KHALIFA-JONES, we take pride in offering high-quality luxury beauty products. To maintain the integrity and safety of our items, all sales are final, and we do not accept returns or exchanges.
If you encounter any issues with your order, such as receiving a damaged or incorrect item, we’re here to help. Please contact our customer service team at info@khalifa-jones.com within 3 days of receiving your order. Be sure to include the following details to expedite your request:
- Your order number
- A description of the issue
- Photos of the product and packaging, if applicable
Our team will review your inquiry promptly and work with you to find the best possible resolution. Your satisfaction is our priority, and we are committed to ensuring a positive shopping experience.
Thank you for choosing KHALIFA-JONES. If you have any questions, please don’t hesitate to reach out!